Design Client Feedback

Please help me serve my future clients better by taking a few minutes to tell me about your experience working with me. Your honesty is most valuable of all. I’m so appreciative of your time and perspective. Thank you!

Name *

Name

First Name

Last Name

Pre Hire

What was your biggest challenge prior to working with me, and how did it make you feel?

What are a couple things in your business or about your website that you were you struggling with before we got started?

You chose me over tons of others out there, why? Was there anything that helped you decide?

Homework and Pre-Design

Think specifically about the welcome, homework phase, and copywriting phase

I thought the homework was…

Just the right amount to get me thinking and help me be clear on my site goals

A little too much with my schedule

Not quite enough questions I think you need a few more

What is something I could consider doing different for future clients?

Specifically regarding homework and copywriting

Feedback on your homework process as a whole

Think through the welcome packet, video call, homework, google drive, asana, communication, education, etc.

Website Design and Design Process

Think specifically about the design itself, how the site works, your revisions, your ideal customer’s future reaction to it

Overall, what do you think about your new website?

What is something I could consider doing different for future clients?

Specifically regarding the site design and that part of the process

Finish this sentence: It would be really cool if…

Insert something I could add/do to this process

Favorite part was easily….

What kind of results have you seen in your business or in regard to your branding/website since we’ve finished your project?

any increase in sales, compliments from customers, confidence in pointing people toward your site, etc.

Feedback on your website design and design process as a whole

Think through the navigation, the page layouts, the fonts, the colors, timing of things being due, all of it

Training and Final Thoughts

Think specifically about our training call and the last few details once the site was done.

What would you change, add, or takeaway from our training time at the end?

How confident are you in being able to edit your own site now that we’re done?

Thank you so much!

Final Thoughts… anything else at all that I can know, that others should know, do different, do better, keep doing? I’d love to know!